IT support and requirements

Login Details

You should have received your college login details in your enrolment confirmation letter – your login details will be:

Email Address:

Your 8-digit student number followed by @plumpton.ac.uk e.g. 99999988@plumpton.ac.uk

Password:

For new students, your password will be your date of birth in DDMMYYYY format e.g. if you were born on 1st January 2000, then your password would be 01012000 – we recommend you change this at the earliest possible moment.

For returning students, your password will also be reset to your date of birth in DDMMYYYY format.

MFA (Multi-factor Authentication)

From September 2025, we asked that all students setup and use Multi-factor Authentication (MFA). 

Having MFA enabled will help protect the college from cyber-attacks and prevents any unauthorised attempts from someone else to access your college account.

What is MFA?

MFA is a secure sign-in process which requires users to provide a second verification factor to access key IT systems and applications. For example, your first verification method would be your email and password, and the second method would be entering a code or accepting the sign in on a second device, such as a mobile device.

What does this mean for me?

At times when signing in you will not only be prompted for your Plumpton email (e.g.12345678@plumpton.ac.uk) and password when you log in to our Microsoft Office 365 platform, you will be prompted to enter a code that will be generated via an app on your smartphone - many of you will already use this when doing online banking. 

You won't, however, be prompted when signing in on campus at Plumpton or One Garden Brighton.

How do I setup MFA?

Setting up MFA is simple, and you only need to do it once (unless you change your phone) The instructions below should guide you through the process.

MFA FAQs

MFA Set-up tutorial:

 

WiFi

To use the WiFi at the college you will need to pre-configure your device ahead of coming on-site for the first time, this can be done from the comfort of your own home and we strongly recommend you do this before you come on-site to save yourself a lot of time and hassle.

To remotely connect your device to the college WiFi ahead of time, please follow the instructions below for your relevant device:

• How to On-Board your Android Device
• How to On-Board your Windows Device
• How to On-Board your Apple Device

Eduroam for Android

Eduroam for IOS

Student Intranet

The college uses Microsoft SharePoint for our student intranet – this website will allow you to keep up to date with all the college news as well as provide links to access all the systems and services you will need while at the college on-top of having information about your course from your teachers.

To access the student intranet, visit plumptoncollege.sharepoint.com and sign in with your college login details.

Important Apps to Install

As a Plumpton College student you can download the Microsoft Office 365 apps, on up to 5 devices you own for the duration of your studies. Many courses will have theory elements and installing these apps with provide you with the tools required to complete your theory work and assignments.

Installing Office 365 Apps

We also recommend installing Microsoft Outlook, Microsoft Teams and Microsoft SharePoint on your mobile devices (available from both the Google Play and Apple App Stores), this will allow you to quickly stay up to date with important information that will be shared by the college over the course of your studies.