ILM Level 2

This programme is designed for those who are entering or new to a management role, or who wish to gain a qualification that formally recognises their skills or those who lead a team and are responsible for its performance.

 It is suitable for people who are entering management, or who have the ability and the opportunity to demonstrate recognisable management and leadership skills, for example:

  • Providing leadership for your team
  • Encouraging innovation
  • Allocating and checking work.

 By the end of this programme, you will have industry-recognised qualifications as well as:

  • Management related knowledge
  • Skills experience and competencies, helping to pave the way onto the next step of your career journey in Leadership and Management. 

You will study: Level 2 Diploma in Team Leading; Level 1 Functional Skills in Maths, English and ICT; Employee Rights and Responsibilities; and Personal Learning and Thinking Skills. 

For the Level 2 Diploma in Team Leading (which is a combined knowledge and competency qualification), you will be expected to cover a range of units for which you will need to provide work-based evidence.

To achieve this qualification, you will need to acquire minimum of 40 credits from the following Mandatory Units and a selection of Optional Units, which are all tailored to your job role:

 Mandatory Units:

  • Manage Personal Performance and Development
  • Communicate Work-Related Information
  • Lead and Manage a Team
  • Principles of Team Leading
  • Understand Business.

Your assessor and your line manager will help you decide which Optional Units best fit your job role and select the best ones for you to develop.

How will I be taught?

You will need to attend subject specific taught workshops (per duration of your course). You will be allocated an individual assessor, who will assess you one to one in your workplace. With all of our management programmes we will work with you and your employer to document the 20% off the job training that is a requirement of the qualification. For the Functional Skills, you will attend dedicated weekly workshops and have access to learning materials if you are on an apprenticeship.

How will I be assessed?

For your Diploma, you are assessed by completing an on-line portfolio of evidence using an e-portfolio platform in the first instance or a traditional portfolio, under the guidance of your occupationally competent training assessor. For the Functional Skills, you will be assessed through exams and a Speaking & Listening portfolio of evidence.

Entry Requirements:

There are no formal entry requirements although it is expected that you will already have GCSE at Level D or above or equivalent qualifications in both Maths and English. You will be invited to an interview to determine whether the programme standard is appropriate for your job role.


The duration of this programme is 12-18 months. 


Non-levy paying employers will share the cost of training and assessing their apprentices with government - this is called ‘co-investment’.

From May 2017, you will pay 10% towards to the cost of apprenticeship training and government will pay the rest (90%), up to the funding band maximum.

Future Opportunities


Strong leaders are the core foundation of any successful business. A manager can make or break a team, enhancing or solidifying your leadership skill is crucial to being the best manager you can be.

Studying an Leadership and Management (ILM) qualification will allow you to:

  1. Understand yourself as a leader
  2. Understand leadership styles and the effect they have on people
  3. Use feedback and self-review and reflection to enhance your leadership skills
  4. Work on your communication skills and ability to align your team with your organisation’s goals and vision
  5. Learn solid techniques for organising and implementing complex plans and projects
  6. Build happier and more productive teams


Level 2 is perfect for you if you are a team leader or potential team leader who needs a solid foundation in management skills. If you are a current team leader, it will help you be more confident in your role. If you are currently part of a team, it will help you make the transition from team member to team leader.

Level 3 is the right choice if you have some management experience as a team leader or first line manager. It will take you from potential management material to respected and efficient leader and help you rise in the ranks.

Level 5 is perfect if you are a middle manager, such as an operations/project manager or department head. It will give you the knowledge and skills you need to take on a senior management role and progress in your career. 


Awards are bite-sized qualifications, which will give you in-depth knowledge of a specific, narrow subject area. 

Certificates are medium-scope qualifications, which cover essential subject areas in detail.

Diplomas are a full sized qualification, which cover substantial subject areas in detail


ILM are the UK’s largest management body. They are an independent charity that forms part of the City and Guilds group, and set the benchmark for quality in leadership and management.

They combine industry-leading qualifications with specialist member services, and their focus is on improving leadership standards in companies of all sizes.

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